Originally Posted by El Bimmer
Well I hope that everything works out for you, and if they don't agree to fix it, they are fools. Will the insurance company be able to interfere in this situations and make things right, like a mediator maybe? I mean, I know that with my insurance company (USAA), they have shops they dealt with, which have been excellent with my recent incidents.
This isn't one of Allstate's "preferred" shops (too expensive for that, probably), so they can't officially step in at this point. I had a conversation with them last week and they said they would back me up with whatever course of action I need to take, though. They've actually been very helpful.