That's pretty awful. I'm about to sue the transport company (for the second time) that delivered my car (in June!) for the deductible they owe me from when they damaged my car during delivery, fixed it at some fly by night place, and tried to pass off the repair as the car's original condition. The first almost lawsuit was to even get them to file w/ their insurance.
I'll say the work they did on my car doesn't look much worse than your car unfortunately =/ I did find some sweet half-painted chunks of bondo in the interior though, so bonus for me.
My plan as of now is once I get paid to take the car to New Concepts and have them make things right. I was eying Trade Secret, but heard similar stories to yours and decided to pass when getting estimates. Hopefully they'll do it right the 2nd time around, I've been fighting my fight for over 6 months, so I know that sometimes stuff doesn't get resolved nearly as fast as it should.