Honestly it looks like the car wash took a chunk out of your car.
Was it an automated wash or a hand wash?
If it's automated then there's the reason.
I would absolutely never take my car to an automated wash. Those things scrape and scratch and chip your paint all the time.
(SOLD)2010 Alpine White 335i
- Sports Package, Premium Package, Navigation, Comfort Access
2016 Infiniti 3.0t Q50S