Originally Posted by bora1point8t
I live in Sterling, have used Sterling BMW once for service but, wasn't blown away or overly disappointed either. I DO know that, while it's a bit of a hike for us Loudoun County folks, Tischer BMW (BMW of Silver Spring now) has fantastic service - highly recommend Kevin Hull (SA) and Ryan Keller (Tech). Ryan is a fairly young guy and they seem to be pretty mod-friendly as long as you're not overt about it. They've MORE than taken care of me.
+1 on the those Tischer Techs....I think one of them was the guy who did my Walnut Blasting at Clem's garage......they are very mod friendly.