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      01-18-2013, 10:06 AM   #16
KLH
Second Lieutenant
2
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254
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Drives: 2006 3.0si
Join Date: Oct 2010
Location: Plano, TX

iTrader: (0)

Was the damage there before the shop did the work?

Dispute the charge, and demand the shop pay for the repair or replacement of the bumper.

Get an estimate from a reputable body shop and provide it to the owner of the muffler shop.

BBB hasn't been very helpful from my experience.