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      01-19-2013, 12:07 PM   #1
Enlisted Member

Drives: 2010 335i xDrive
Join Date: Jan 2013
Location: Stamford, CT

iTrader: (1)

BMW Assist Problem

I'm having an issue with my BMW Assist, where only the Concierge and Messages services work. My car is less than 4 years old, so I have the default subscription, plus I paid the additional $199 this year for the additional services to unlock all the features. Take a look at the pictures below. I've contacted BMW Assist on 3 separate occasions, and they assured me that everything is setup properly. I've got a service appointment setup for Monday, but maybe this is something I can correct on my own. Any help would be appreciated!