Need some help here--
Loaded up the software and plugged in the cable. Software found the cable and all looked well. When trying to retrieve codes, I received an error message - "Unable to contact DME. Please make sure it is properly powered." or something very similar.
Any ideas? I've tried with the key in with electrical power on as well as with the engine running. There is an orange light on the K+DCAN cable that lights on but turns off when the error message returns.
Question-- Do I need to upload the software that came on the CD? Or is the windows driver good enough?
**EDIT - I saw from earlier posts that this could mean the cable is bad? I contacted the vendor to ask for a replacement. Here is what I purchased--it looks identical to the amazon one, though that is sold out.