Just had the pleasure of working with Evan again... I had questions about specific parts (for which I did not have the part numbers for), and Evan was able to find them very quickly, and got back to me very promptly...
Overall, I have nothing but the highest regard for Evan and the way he runs his business. Over the past few years of dealing with him, he has continuously demonstrated that customer satisfaction is his #1 priority, and he just wants to make sure you're taken care of.
Thank you, Evan, for always being so helpful. I will be returning to you for any of my BMW-related issues.