Thread: SLS
View Single Post
      01-31-2013, 05:29 PM   #97
Palmnuts
Lieutenant Colonel
 
Palmnuts's Avatar
 
Drives: Merc SLS AMG & M3 (F80)
Join Date: Nov 2008
Location: Loughborough, UK

Posts: 1,947
iTrader: (0)

I had a tiny bit of progress with the subwoofer problem today.

After getting that curt initial response from B&O, I sent them a further email questioning whether they really were happy to wash their hands of the problem or whether they may see it appropriate to escalate this through to AMG HQ on my behalf. Their response at this point was spot on and this appears to have kickstarted them into action.

B&O's AMG development guy got in touch with his contact at AMG in Affalterbach and I got a response asking me to get my dealer to contact a specific person at the factory 'before they start dismantling the car to remove the sub'. I think they know something!....and it ain't something that needs a new sub to fix it.

Dealer and factory are now in contact and lets see how this develops. I may get it fixed yet


It would have been easy to give up after that first response but, well, that just isn't my style.
__________________
Andrew
Current: '11 Merc SLS AMG | '14 BMW M3 F80
Previous: '13 BMW M6 Comp Pack | '11 Merc SLS AMG | '12 Jag XKR-S | '11 Range Rover Sport TDV6 | '11 Jag XKR | '10 Jag XFR | '11 BMW M3 DCT | '08 Maserati Granturismo S | '10 Porsche 911 Turbo | '10 Merc C63 AMG PPP | '09 Merc C63 AMG PP | '06 BMW M6 | '08 BMW M3 | '07 BMW 335i | '04 Alfa 147 GTA + Many others
Palmnuts is offline   United Kingdom
0
Reply With Quote