bad press for Budds in Oakville
Of interest to forum members in Toronto and the GTA, perhaps others.
There is an article in today's,Feb.2/13 Wheels section of the Toronto Star which outlines the difficulties an owner had in resolving an issue with this dealership and BMW. I suspect that had the owner not gone public, it probably would never had been settled to his satisfaction since he has been fighting the issue since May 2012.
Problem relates to a Mini power steering pump failure(twice)that the owner paid to have fixed. This problem was later the subject of a recall and that is when the owner tried to get reimbursement for his costs.
Unfortunate that the owner had to endure this kind of obstinacy to settle a valid claim.