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      02-04-2013, 09:39 AM   #1
MikeyE91
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Drives: 2006 E91 325XIT
Join Date: Feb 2013
Location: Toronto

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How to make a complaint?

I'm getting the seatbelt / airbag light coming on intermittently from the passenger seat sensor failure that should be covered under the recall / extended warranty for my 06 325XIT.

The stealer said that my vin is not covered so I called BMW head office customer service and she was sympathetic but also refused to help.

Seems pretty arbitrary how they decide who gets covered and who does not. Who can I make a formal complaint to?

Thanks,

MikeyE91