Originally Posted by edrive90
Parts department seems to be good if you don't mind paying stealer prices. But buyer beware - make sure you are given the correct parts. I purchased a new water pump (which requires replacements for the aluminum bolts) and they sold me the wrong bolts. An astute reader on this forum pointed out the error before I started the job, saving me a H-U-G-E headache.
Sorry to rain on this love-fest, but IMHO the sales staff and management are a bunch of pr1cks.
I can vouch that most sales/parts managers are utterly useless... however, Jason and Evan are fantastic in every way. Great service, helpful, etc. I could almost guarantee that if you went through Evan (or Jason), you wouldn't have had that issue. Evan always reminds me to put my VIN or the code in the buyer comments section so he can guarantee that the parts work.