Originally Posted by edrive90
Is it separate from the walk-up parts counter?
Yes, our internet parts dept (getBMWparts.com) is a separate dept than the retail parts counter/dept. Our online service and pricing is not offered through our retail parts dept, and they have their own staffing, policies, and procedures (as do we).
Our internet parts dept/getBMWparts.com sponsors this forum, so we kindly ask you keep posts/reviews specifically about us. If you've had an issue with another dept. here at our dealership, please PM Jason or myself and we'll do our best to assist in any way possible. Thanks for your consideration.