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      02-10-2013, 09:10 PM   #10
threethirtyfive
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Drives: '07 E90 335, '04 R32
Join Date: Jan 2013
Location: Austin, TX

Posts: 157
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Well I have to give a big thumbs up to my first BMW service experience. Brad Massey was my SA and I believe a Tech named Mario did the work. Thanks for the reco on the vacuum lines, the tech noticed them my SA called and said they would not be covered but it would only be parts. I said go for it, he calls back to say the tech found some extra lines so it would only be $40 more, awesome. Pick the car up and guess what, they got the whole thing covered, new lines and the work on the turbos and new trunk struts, $50. Included 5 days in a new 328 loaner (missed the 335) and I can't be happier.

One thing I have to point out. I have NEVER seen a car come back from service without something off. Be it missing parts or the more common black smudge somewhere. The car was spot on.
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