Originally Posted by dobbo99
Do you have to have BT to install your telephone line?
Just moved house, needs a new line installing apparently as the last owners of 10years never had a phone or broadband - bet their life was exciting.
BUT, BT have failed to show twice now to install, reset, implement the new connection (or whatever it is they need to do)
The line will be installed by Openreach regardless of who you buy the line off unless you are in an area covered by Virgin Media