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      02-14-2013, 08:44 AM   #23
Phantom 335i
Second Lieutenant
 
Drives: 335i
Join Date: Nov 2011
Location: Edmonton

Posts: 272
iTrader: (2)

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2007 BMW 335i  [0.00]
I Placed a Order for a Areo Lip and CSL Spoiler on Feb 3rd got a email from Derrick on Feb 4th after i confirmed colors, I replied within 10 min of his Email asking for a ETA of a ship date, I have not gotten a response from him, I know it says 4 - 6 days for painting on my items and thats no problem but you would think a company would respond to a customer asking a question about a order that they have placed, I have Tried emailing them again yesterday Feb 13th but still nothing. Not happy or inpressed at all

so it took me asking to cancel my order to get a reply,

Update
Derrick got back to me Updateing me with a estimated ship date another week away, saying it takes loner to paint the aero lip then the 4-6 days he has on his web site, he offered me some free lightbulbs or a partial refund to make me happy and at that point I was mostly satisfied, Did not take his offer looked at a few items but nah

Last edited by Phantom 335i; 02-14-2013 at 04:13 PM.
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