Originally Posted by Slops
Good luck bro... My SA didn't know much either, but he was really cool about everything. I guess the key is to sit down with him first and to go over your appointment details. He went through all my concerns and made sure he typed them correctly into the computer to explain my issues... if he took the time to do that and you mentioned the rough idle, cold start issues - hesitation / lag during acceleration then they should find the SIB anyway...
When he called me for my constant updates during the wait, he said that i actually explained the issues to a T and that most people dont even get that right.
Plus, I do think that me saying i'm looking to buy the new M3 when it comes out made him pay extra attention to my satisfaction
Thanks, yeah I mentioned all three issues. It was just frustrating dealing with his attitude about not writing down the SIB I told him about. Hopefully they find it. Ill update later today...