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      02-19-2013, 08:25 AM   #53
vrrooom's Avatar
Cayman Islands

Drives: 335ix'09,X3'11&911TCab
Join Date: Aug 2008
Location: NH,GCayman,Chateau region DE

iTrader: (0)

Garage List
2009 335ix  [0.00]
1987 Turbo Cab  [0.00]
2011 X3 3.5  [0.00]
PDC Delivery

My delivery at the performance center truly set the bar for detailed explanation of the vehicle features and settings. Virtually every detail was demonstrated and the settings for locks, lights etc were done by the specialist. My SA would only spend 20 minutes on things that the PDC specialist spent an hour going over. The delivery at the dealer spent more time on the financial and up-selling than the entire delivery process at the PDC. I firmly believe that the sales and delivery process should be done by different staff, as evidenced by my experiences in Factory Delivery.