go to another Apple store. There are two Apple stores 10 minutes away from me. One of them NEVER wants to fix my problems or try to charge me. The other is the complete opposite and will change things without even testing or asking.
Once my charger broke (wouldn't charge anything) and I was well over the 1 year warranty. The person at the nice apple store didn't even ask me how old the charger was or anything. They just handed me a new box and left me on my way.
2009 128i Coupe Crimson Red
MODS: -Injen Intake-Magnaflow Exhaust-Carbon Fiber Spoiler - Carbon Fiber Grilles - OZ Ultraleggeras - CF Mirrors