I can not agree more with OP. Do not provide e92-lighting any business. They have horrible customer service and are extremely slow. I ordered some lights on the 26th and when I contacted them on the 1st they said that the ordered would be shipped out that day and would be expedited. Further, they said they would provide tracking number as soon as it shipped.
Well, it's now the 4th and ordered still hasn't shipped. After contacting them and posting the previous chat transcript regarding expedited service and them stating the order would be shipped that day, did they finally provide me a tracking number and once again say that the order would be shipped.
I will never do business with this company again.