Originally Posted by willyboy
I ordered a HID kit on early december that I received at the end of january. Alex used to reply to all my messages.
I had a problem with one bulb during the installation ( my fault ) so I ordered on february 2nd replacements bulbs kits one 6000K and one 8000K.
At the end of february I sent an email to Alex to get the tracking number but got no answer.
Then I sent another mail on march 8th but still no reply.
Then I sent 2 PMs to alex on this site. No reply.
I sent 1 PM to robin@alpine . No reply.
Since I ordered my kit on december I still can'tuse it and I don't know if it works.
I'm desperate... and disappointed.
I hope someone will get my message in a bottle.
Do a search here, they have he worst reputation next to e92 lighting. Only trusted lighting vendor on here is top gear solutions. Call your credit card company or file a dispute on PayPal. I'm not the quickest person to just go that route but you gave the vendor plenty of time.