My belt butler and belt got replaced under extended warranty (had less than 30k miles even though 07 plate so I challenged their first attempt to say it was wear and tear).
But before that even without that challenge they fitted on both sides some 2.5 " long plastic sleeves custom fitted over the back of the rail in the foot well to bring the starting position forward. I mention that because it suggests that there's a known design flaw.
It didn't work for me which is why the belt and butler got replaced. (Only one might have been required but I was advised both done as excess is per claim not per problem)
Last edited by crypticc; 07-14-2013 at 06:34 AM.