Originally Posted by modz
Hi to everyone! Just want to share you my experience dealing with James of Creative Autoworks. He was really rude on the phone with me coz i was calling him almost everyday since i ordered my britalman intake for a right reason.
Below is a letter i sent to James to explain my side.
About our conversasion this morning, I know you are a very busy man. The reason I were calling you almost everyday is not because I want to annoy or disturb you from your business, it's just that when you told me you are to ship the item same day when i paid for it, I expected that. But I know you might be busy with lots of things so I didn't mind if you ship it when you have time. So I just requested for a tracking number, however the tracking number you emailed me was wrong based from Fedex, that is the reason I called back this morning.
I was really disappointed by the way you talked to me as a customer, I really believed that when somebody just bought a $500.00+ item, he would like to know all the correct details for his security.
I was willing to buy this Britalman intake from you because, my E90post member were giving you good feedback for your service. But I guess I am one of those who are the unlucky one.
I hope you can understand my situation.
p.s. Still waiting for the correct fedex tracking number
(also known as Modz in e90post.com)"
Guys did i do anything wrong to piss him off?
Comments or suggestion
I am still waiting for his email regarding my tracking number
How unfortunate and ironic to have come across this post AFTER I was victimized by the crap service at creative autoworks,
Nothing has changed at creative autoworks, ...the service and workmanship are both so sub standard that I would caution anybody from having work done there.
Specifically, the customer service I received by james is probably the worst I haver ever received in any industry, ....and that includes fast food!!
.....the workmanship I received at creative autoworks was also crap, they lied about their familarity with my car, ...and were unable to complete the job properly.
BEWARE of creative autoworks