Interesting to read this. I went to Fields for my test drive even though I live downtown. They were very busy, but the General Manager was very helpful and let me take the car out. I then spent a good 45 minutes in his office just shooting the breeze. It was a very pleasant experience, but I wasn't at the point of making a decision.
I wasn't that excited to go to Perillo because I hate the Joe Perillo commercials...
But maybe i should try them out as that is where I would take my car for service.