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      02-03-2008, 01:21 PM   #16
VP Electricity
Brigadier General
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Drives: F34 xDrive
Join Date: Jan 2008
Location: portland oregon

iTrader: (3)

In the end, I think dealerships are like the install shops at Best Buy and Circuit City.

You might find someone by chance that does good work. There are a few.

But the system in place does not incentivize good work, it incentivizes sloppy, fast work - and if you get good work, it's in spite of the system, not because of the system.

So the work product is tied to the person, not the system - or in this case, the sign over the service drive.