Damn I'm sorry to hear you had a a problem bro, SPP reps are made for SPP by Exclusive Alloy's I believe. I would definately shoot an email to Eric@Supremepower.com
in regards to any issue's you may have encountered. I'm sure he'll make good on whatever you need. I'd suggest that in the future you might try this with any and all vendors giving them the opportunity to alleviate a problem before posting up a negative experience as problems arise everyday in all businesses!