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      05-05-2008, 10:35 PM   #12
KkSc
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Drives: 13'FR-S/15' F80 M3
Join Date: Feb 2007
Location: North Vancouver, BC

iTrader: (10)

Quote:
Originally Posted by TMS View Post
Quite the opposite, just a problem with the email, see post above. We are leaders in the field when it comes to customer service. If you had a problem that was customer service related I'm sorry, but you're in a very, very small minority. If you like, you can give me a call personally about your experience and I will do my best to make it right.

800 280-6966 x 114

Thanks,

-Doug

<>-<>-<>-<>-<>-<>-<>-<>-<>-<>-<>-<>

Douglas Mahar
Turner Motorsport
dugmar@turnermotorsport.com
www.turnermotorsport.com
www.turnerMINIsport.com
www.tmsracing.com
www.allshocks.com

Phone: 800 280-6966 x 1
Fax: 978 388-4202

- 2003 & 2004 Speed Touring Car Champions -
- 2006 Grand Am Cup GS & ST Champions -
Okay, I have 5 emails from you requesting this, and we promised you in the first email we sent you that we would send you the tracking #. This is getting a bit concerning if Iím being honest here.



Anyway, your UPS Tracking # is: 1Z15708W6876634447



-Doug


this is the email u sent me, i didn't say you are not honest..but i think customer asked you question must have a reason, i was not trying to give you a hard time...but please not let your customer feels they are annoying to send questions to you..that's all i wanted to say..and i m here to say a sorry to you guys that i said you have bad customer service..!!!