Just saw your post......sorry about the delay on your order.
Unfortunately, we dont make the parts and are at the mercy of KW GERMANY....if I had an update regarding your I would tell you or have someone else from here get in touch with you. If I am not available any of our knowledgeable and friendly staff will gladly help you as well. Unfortunately, Im not 100% always available since I have to handle a lot of other aspects of the business.
Please tell me what you want to do. I can refund your card today in full or you can hang in there until your stuff is delivered. If you decide to wait it out we will get you updates as soon as we get them from KW.
Thank you and hope this is resolved one way or another for you.
714 632 1951