I just purchased a 2008 328i coupe and I'm expecting delivery soon. I have had a great experience when I'm physically at the dealership, but I have made three phone calls to two different people and have yet to get a call back
. I think it may be the fact that I'm a pretty big guy, and I always seem to get good face-to-face service, or maybe none of their voice-mail works .
I made some inquiries about having an alarm and an iPhone tray installed while I was at the dealership. The parts department was extremely helpful and at the top of their game
. They couldn't find the iPhone parts while I was there. They asked for my phone number, and stated they would give me a call if they found anything out. I got a call no more than 10 minutes after I left the dealership.
- 5 for the Parts guys
- 3 to the people I got transfered to