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      05-30-2008, 04:51 AM   #10
New Member

Drives: 2008 328i E92
Join Date: May 2008
Location: Hawaii

iTrader: (0)

Returning a call seems difficult.

I just purchased a 2008 328i coupe and I'm expecting delivery soon. I have had a great experience when I'm physically at the dealership, but I have made three phone calls to two different people and have yet to get a call back. I think it may be the fact that I'm a pretty big guy, and I always seem to get good face-to-face service, or maybe none of their voice-mail works .
I made some inquiries about having an alarm and an iPhone tray installed while I was at the dealership. The parts department was extremely helpful and at the top of their game. They couldn't find the iPhone parts while I was there. They asked for my phone number, and stated they would give me a call if they found anything out. I got a call no more than 10 minutes after I left the dealership.
  • 5 for the Parts guys
  • 3 to the people I got transfered to