I am not sure if this is a good suggestion, but maybe this topic should be put in its own heading at the main menu. That way it would be seen by more people visiting the site and thereby getting more owners involved with saying something to their dealer or writing to BMW. If it increases the number of complaints or comments, then maybe BMW will respond sooner rather than let it draw out and hope we give up trying. Just a thought, I apologize if it is out of line or inappropriate for this thread.
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