Originally Posted by e90rocks
That totally sucks. I think I would have sent it back as soon as I saw the soot, but I don't know much about exhaust systems.
Did you send them a link to your clip?
Please keep us up on what they do (or don't do).
i sent them all these pictures and video. this is it. they decided not to do anything. i kept this for 3 weeks. they said they are not going to do anything. so this is why i feel obligated to tell you guys about this company.