Originally Posted by bmwbailey
Sytner Chigwell are a load of crap!
Sytner Harold Wood are a load of crap too! My history with their service department has been well documented on here, but recently I have found out things which have horrified me. Not going into all the details any more, but just to give you an example, they were supposed to have replaced two parts under warranty, but on subsequent investigation another dealer discovered that those two parts weren't actually replaced at all, even though the warranty claim from BMW UK was still made!!
Anyway, my car has since only been to one workshop, and that's BMW Battersea on Stuarts Lane. The workshop is owned directly by BMW UK, as opposed to a franchise, and the technicians there have direct support from the bods at Bracknell. Suffice to say, my car is now in the most perfect mechanical condition possible. Highly recommended