The company promptly replied to my post and issue is now resolved. Thanks Derrick!! I really hated to publicly post something because I really never intended to slam a company that did not deserve it.
All I can say is that Electronic Woot has taken care of the customer in this case and I will be more than happy to go on the record and say that they seem to be a top notch company. I'm very wary on dealing by internet but this has turned out to be a great company with fair prices & professional practices.
I will be doing more business with them in the near future.
BTW: Leon I understand your point but I figure the reseller (vendor) should always stand behind the product. After all almost everything you buy from about any store is not a product of the store itself..all you need to do is flip it over and It will probably say made in China..