Tried to order the Blacklines thru them last week. I noticed that could not track my order and I called them up to see what was going on. They had my order number but no address and only a telephone number. The damn lights were still sitting at the parts room. I told him forget it and refund my money. He asked did we charge you? I said hell yeah! Didn't have my address but were quick to charge my card. I already called my card and by law I have to give them the 3-5 days to refund my card before they will reverse the charges back to them and credit my account. Pretty shitty service if you ask me and BMWNA should do something about this and other dealers that are shady.