Yup. My boy Jim is no longer there but I never stepped foot in the dealership until my car was there. Did it all by email. No games.
I'll be calling them first in about 2 years and 5 months for my 335 sedan.
2006 E90 330i (retired)
2009 E90 335i (retired)
2012 E70 X5 50i M Sport, JB Stage 1, 4.6 secs 0-60.
2011 VW GTI/DSG