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      02-11-2009, 01:10 PM   #15
EdHermosa
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Drives: 2013 E92 335is, Crimson Red
Join Date: Sep 2007
Location: Hermosa Beach, California

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Quote:
Originally Posted by mrwma237 View Post
Do not recommend South Bay BMW.

Perhaps their Techs are above par, their service manager needs to do a quality check on their service advisors. Don't train your advisors to over sell. It makes you look desperate and not trust worthy.

I strongly advise you to pick another dealership.

You'll be dealing with the people up in front 99% of the time post your purchase, not the Technicians who are operating in the back.
So you strongly advise to pick another dealership because the SA tried to sell you something? I've been in twice for service and, yes, had to sit through the "do you want nitrogen in your tires" spiel, but really, all you have to do is say "no". If they are trying to make a buck it doesn't mean they are desperate and not trust worthy. Me thinks you doth protest too much. IMHO the sales process and service process so far have been superb.