Stevens Creek BMW, is their Service Dept. good?
OK, so I have this kinda deep scratch and a dent that I want to be repaired on my car's rear right door. I scheduled an appointment with them to do this but they are saying it might take a day or two, and I am not really comfortable with that.. And after reading about all these stuff about dealership problems, I am wondering whether they are any good/trustable or not..
My appointment was actually scheduled 3 weeks ago, Saturday. But when I went there, they told me that they only do body repairs during weekdays (then why the hell they put me on Saturday ) so they rescheduled me..
I also want the car reprogrammed since after my alarm installation at the dealer in Texas, some of the functions like auto- door locks are not working.
(I shouldnt pay anything for this right?)
So, can I trust Stevens Creek BMW for these? Any experiences? Suggestions?
Thanks a lot mates!