Originally Posted by Prowess Symphony
Haven't been there yet for anything. I only know the salesman, manager, and finance manager who were all awesome to me. I looked in the service area and it seemed well organized and will be taking my car there for my maintenance and any other situations that arise.
My parents live about 2 miles from Russel...so I was planning on taking my car there when I go visit them once in a while...two things in one trip...but after hearing all the bad rep, why should I take that risk....esp since I no longer have a leased car...its my OWN car now...