I purchased my car in PA and live in NYC now. I have had good experience with Rallye also until I actually had to pay for something or leave the car overnight. They have the no loaner policy if you don't purchase the car from them and they way overcharge for alignments. You can get a loaner if you have been going to their service center for over a year though. I had to coax my SA into giving me the alignment coupon and then got the better price.
Other than that I have been golden at Rallye. I am going to Hassel now for fuel pump replacement because I will need the loaner.