Originally Posted by burberry
they wont make money off of "ME". i'm not paying them, so they need not treat me nice. If they were selling me something and I had cash in my hand, they're gonna wanna convince me to give them that money. Please read. I'm not saying they don't make money, I'm sure they do. Kthanks.
They are not making money directly from you, but they are making money by servicing your car. That said, the way LQ treats you and everyone else, is just how they are (probably because they have idiots working in the service shop). Go visit a reputable service shop for warranty repair, you'll be amazed at the level of service. Kthxbai.