Hmmm Guess I'm one of the few that' actually hasn't had any problems from BMW of Manhattan yet. Had the Car since June '09. I've taken it in twice for service and both times had a good experience (then again I was in my military uniform both times, but I don't know if that made a difference). I'm taking my car in on wednesday for the Jolt and Delay issue, as well as long cranks and a leak on my Driver Side rear wheel, I will be going in uniform as usual, so we'll see what they say... If they give me crap, then I guess I'll be reporting on it, but if not, I'll let you know...
BMW X5 35i: Boopie Exhaust & Intercooler, K&N Drop in Filter, JB3 (3+ psi)
2013 Dodge Challenger R/T: CAI, Catch Can, Custom Exhaust, Headers, 87MM Throttle Body, Diablo Custom 93 OCT Tune