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      04-26-2010, 09:50 AM   #163
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roundel335's Avatar

Drives: 13 335i Sedan, 16 228i Cabrio
Join Date: Apr 2010
Location: Leland, NC

iTrader: (2)

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I've had three 3-series with sunroofs over the past 10 years, never once had the glass break. My 03 330iZHP had problems with the shade panel getting off-track, but was always quickly fixed by my dealership.

It all comes down to customer service - some people understand what that is and how it's done, others haven't a clue and eventually get replaced. Getting angry with your dealer for poor service is one thing, but letting BMW NA know about it is a step in the right direction.

2013 F30 335i M-Sport 8AT/MPE/MPPK/JB+, 2016 228i M-Sport Cabrio 8AT