Thanks Tony, everything has been done by email with attached photos, Merc Direct is owned by Mercedes UK.
I can see this one being a long one. Emailed them last night again so will give few days to reply then start chasing with calls.
Titanium Silver E90 LCI 320D M Sport Saloon
- Logic 7/ USB Connectity and Bluetooth/ Visibility Pack (Xenons, Adaptive Lights,Auto Wipers Lights and Corner Lights) / Sun Protection Glass/M Spoiler / Brake Ducts / BMW Performance Pack / BBS Wheels / SS Cat Back straight through with BCS Backbox