I was an installer for Circuit City during college for about 5 years. The senior guys at our shop took lots of pride in our work and we did excellent work. Also our manager stressed the importance of doing a good job, gaining the customer's trust, and having them come back (at least the first one..).
Unfortunately, it's not like this at every shop. Our shop down the street had a bunch of inexperienced techs and we always had to fix their install jobs... Best Buy was an absolute joke down the street - I picked up parts from the tech and the guy decided vacuuming his truck was more important than working on customer's cars (and many customers came to our shop telling us how bad of an experience they had there..).
You really have to do your homework and make sure you get a good tech working on your car. Ask around, speak to the manager.
- Lifetime install warranty
- General no issues replacing items if they break it
- Large network to address issues from the install work
- Hit or miss talent on the tech performing the install
2006 e90 330i | Black/Terra | 6MT | ZSP | ZPP | ZCW