The goal is to boost the number of multi-point vehicle inspections by making it easier and faster for service technicians to conduct them.
The finished product is a report using layman’s terms and illustrations to describe what is in good working order and what is not.
It is designed to boost repair orders, increase service and parts profits and enhance customer satisfaction by keeping clients’ cars in good and safe running order.
Despite the mutual benefits of inspections, mechanics often skip the traditional clipboard variety because of the time and effort involved in writing things down, point by point.
The MPi system keeps that from happening because the software doesn’t accept incomplete inspections.
Some BMW stores using the system already report it leads to more thorough inspections, a better job of explaining needed repairs to customers and an average $100-$125 in additional needed repairs per inspection.
Dealerships facing soft vehicle sales of late are turning to their back shops to pick up the profit slack.
Another software illusion: a virtual repair, with the usual ultimate goal, as shown in bold.