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      09-21-2010, 01:30 AM   #11
red-sauerkraut
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Drives: BMW
Join Date: Oct 2007
Location: northern hemisphere

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How about the dealer not know the standing I'm in financially...

BMWFS lost me for life, and considering, BMW is lucky that I'm still buying their cars.

Customer satisfaction is worthless, Customer loyalty is priceless!



Quote:
Originally Posted by mdyaman
owner loyalty?

pfsht!

how about focusing on BMW service ?
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