Originally Posted by kennly
Guys, thanks for the feedback and reply.
...I try to escalate this issue to a higher level within the group, and the Sales manager said OK here is the customer service hotline number from BMW group, feel free to call them anytime.
is this what you really expected from a high end luxuary car like BMW treat their customer?...
was their attitude towards you polite? just handing you the number and tellign you to call seems somewhat arrogant?