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      09-21-2010, 10:38 PM   #20
Mr. ///M3 RD
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Drives: C63 AMG & 280 SL on Weekends :
Join Date: May 2010
Location: GTA, Ontario - Canada

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Quote:
Originally Posted by bmwhype View Post
well my marketing professor did say it was more cost effective to retain/maintain current customer base rather than go for new ones...
And he was so right ... it is easy to loose a Customer, however, so hard to gain the confidence of a new Customer.
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