I've had my car in at Brian Jessel 3 times so far and each time they gave me a BMW loaner.
1st & 2nd time = 2009 X3
3rd time = 2010 328
I have yet to have a bad experience at Brian Jessel.
2009 335d - Space Grey Metallic - Grey Dakota Leather
Audio control LC6i interface + base remote feeding a Boston Acoustics GT50 5 channel amp. Eclipse SC8365 + Focal 165 VRX, rear SP5010. MB Quart RSH304 12" subwoofer.