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      10-05-2010, 11:49 AM   #3
Major General
xenon's Avatar

Drives: 2018 A6 Avant S-Line
Join Date: Jun 2008
Location: Coventry

iTrader: (0)

A new (additional) driver increases their perceived risk irrespective of her driving record and consequently they can make a charge. You might have more of a complaint if you were exchanging a high-risk driver for a lower risk driver but they're entitled to levy a charge for adding an additional one. Whether that charge is fair or reasonable is open to debate but this is not at a level at which the ombudsman will have any interest.
Current: 2018 A6 Avant S-Line MMI+
Previous: 2014 F31 320d M-Sport, 2013 F10 520d M-Sport, 2011 F10 530d M-Sport, 2008 320i M-Sport Coupe, 2002 325i, 2001 318i valvetronic, 1998 318i, 1996 525i, 1990 Porsche 944S2